A customer accountA customer account is an account record with whom your compa is an account recordA documented piece of information. For example, an account with whom your company is currently doing business. By SalesChain’s standard, this is any recordA documented piece of information. For example, an account that has an activeActive is an umbrella label for lead statuses generally refe asset or service contract per your ERPThis stands for enterprise resource planning. system, or an activeActive is an umbrella label for lead statuses generally refe lease per your lease portfolio.