The column of icons on the left of the window that allows the user to navigate to the primary system components (Schedule, LeadsA lead is a loose record for a sales opportunity. In SalesCh, AccountsAccounts are companies (or households for B2C) with whom a c, ContactsIndividuals whose contact information is in your CRM system, Groups, Reports, System ConsoleA button in the Button Bar which links to system features,, Help).